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Mobile apps and the ATM are rapidly becoming alternative touch points for many customers. But does that mean that bank branches are dinosaurs? The answer is definitely no.
March 11
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The discovery of racial disparities at the Consumer Financial Protection Bureau gives real cause for concern, but it also presents an opportunity for the whole financial services sector to have a broad, healthy dialogue about diversity.
March 10
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The housing sector is increasingly a drag on consumption and job creation. The fault lies not with the market but with ill-considered regulations and bank capital rules.
March 10
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The settlement of the Visa and MasterCard class action interchange swipe fee case has spawned a new type of companythe third-party claims filing company.
March 10
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A recap of the informed opinions (and the discussions they generated) on BankThink this week.
March 7
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Granted, journalists can be scavengers; they're nosey and can be positively annoying when they want information. But why does a whole group of crypto-anarchists and technologists think they have the moral high ground?
March 7
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New innovations in data security, including chip technology, tokenization and end-to-end encryption, are adding even more technologically advanced fraud prevention tools to our nation's payments infrastructure.
March 7
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Risk and strategy are big topics this time of year, and for good reason.
March 7
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Few companies are more intertwined with both the history and future of credit unions than CUNA Mutual (remember Mother Mutual?), so any change in its leadership can mean a decade of repercussions for its CU and CU member policyholders.
March 7
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The massive transition to update magnetic stripe cards to EMV by the October 2015 liability shift has raised many questions.
March 7