PayThink

Phone calls interrupting my lunch are common, but this was one of my primary financial institutions trying to reach me, according to Caller ID.

In seeking to get the crowd engaged at last week's Herb Wegner Memorial Awards dinner, emcee and host Denise Gabel sought to rate the popularity of various things by applause.

Building simplified digital experiences, especially in financial services, is critical to institutional survival.

PayPal's history suggests that the problem of Bitcoin fraud will only get worse as the electronic currency gains momentum.

Instead of dwelling on tired arguments, industry reps and consumer advocates should focus on, among other things, ending the debt cycle, promoting financial literacy and helping borrowers build credit.

The need that drives millions of people to seek out small loans isn’t going away. Lenders can fill the gap by restructuring payment models, focusing on a borrower’s ability to repay and developing a variety of solutions.

The payments industry still has much to do before anyone can claim mobile payments are secure. Many merchants, consumers, and processors are mistakenly comfortable with notion that encryption equals full security.

Do we really want banks to be stable, profitable and internationally competitive or do we want them to be cash cows for Congress?

With media outlets reporting the grisly details, there has never been a better time to educate commercial account holders about the risks associated with online banking, particularly phishing attacks.

The framework released by the National Institute of Standards and Technology should serve as an important tool for banks in meeting regulators’ heightened expectations for managing cyber risk.