PayThink

Microsoft's Larry Hryb, known to gamers as Major Nelson, recently posted a six-second video demonstrating how the company's new Xbox console redeems codes for games and subscription services. It's six seconds that many in the payments industry should watch.

Harvey Rosenblum, the former director of research at the Federal Reserve Bank of Dallas, has cultivated one of the most public profiles among rank-and-file regulators in the "too big to fail" debate. In an interview with editor-at-large Barbara Rehm, he let loose– and his views might surprise you.

If there is any chance a Basel Committee standard could apply to community banks, U.S. regulators need to make every effort to consult with these institutions before agreeing to it.

Creditors who fear they (or their vendors) aren't in compliance may slow or stop making loans in order to avoid enforcement actions and lawsuits.

The Consumer Financial Protection Bureau will begin to take comments on how to write new regulations for the debt collection industry. These new rules could impact how often a debt can be sold and to whom it can be sold.

Banks that best leverage customer loyalty are accelerating the digital transformation, catering to select demographics and actively selling products to new and existing customers.

The Consumer Financial Protection Bureau has created a database where borrowers can file complaints on payday loans.

Alex J. Pollock, resident fellow at the American Enterprise Institute in Washington, believes it is not too late to fix Dodd-Frank's credit ratings rule.

Big, flashy rewards are often too broad, too niche, or too complicated for consumers. Banks should follow Capital One's lead and switch to more straightforward (and sustainable) rewards programs.

If a technology problem has roiled your organization recently, there's an 80% chance someone in IT changed something they didn't fully understand.