Many companies pushed the limits of digital payments over the course of 2020, when the coronavirus pandemic and economic crisis created a cash flow emergency for many of Visa's users.
As a global company, Visa saw this unfold differently from country to country — but the underlying need was still the same. Use cases such as immediate payroll and bill payment saw increased demand as employers and businesses needed to move all kinds of payments much faster.
Host: Michael Moeser, Senior Analyst, PaymentsSource
Guest: Cecilia Frew, senior vice president of Visa Direct at Visa