The bank was one of the 11 that collaborated with Google in 2020 on a plan to introduce checking accounts through Google Pay. Josh Williams, chief banking officer and head of partnerships at Seattle Bank, talks about what the company gained from that experience and what he looks for in potential fintech partnerships.
While much progress has been made over the last few years, digital banking and its ability to provide a seamless experience for its customers across all forms of business operations solutions is a serious concern for banks.