Banks and lenders are turning to new solutions to create frictionless customer entry points and make it easier for banking consumers to open any type of account, whether it be a loan, deposit account, credit card or mortgage. To strengthen customer engagement and ultimately grow wallet share, banks need to take a holistic view of their people and processes to see how new and innovative technologies can improve relationship building.
In this podcast, Unlocking Growth: Deepening Customer Engagement, two industry experts at Blend, Ali Graham, Lead Product Manager in Consumer Banking and Suman Atwal, Lead Commercial and Product Counsel, discuss how banks can build stronger customer bonds. Whether that be through targeted and simplified cross-selling or debt consolidation methods, to name a few.