Unlocking Growth: The credit union playbook

As digital experiences become table stakes, close to a third of credit unions struggle to integrate digital and in-person experiences. Fintechs are adding to this urgency by raising the bar on speed and simplicity and credit unions are rising to the challenge. While determined to preserve the personal and community-focused service that sets them apart, 46% of credit union leaders say that delivering a better omnichannel customer experience is their top growth priority for the next 12 months.

In this podcast, Unlocking Growth: The credit union playbook, Reva Rao, Head of Digital Transformation at Blend, dives deep into this topic and outlines how credit unions can amplify their member growth and enhance the member experience for lasting relationships.