CEO Christopher Maher explains how the New Jersey bank selected the 20 branches it plans to shut down by year-end and details the types of apps, video banking capabilities and "super branches" into which it will plow the cost savings.
In this new global report, Genesys surveyed over 11,000 consumers across the US, Latin America, Europe and Asia-Pacific to understand how the pandemic affected people’s health, happiness, and social and professional interactions — and how businesses should adjust to meet these changes.
During a recent webinar sponsored by ServiceNow and hosted by American Banker, industry experts shared results from a recent survey on how best-in-class companies are leveraging customer operations for maximum impact.
Vast Bank in Oklahoma now has an app that allows customers to do their banking and buy and sell eight digital currencies. CEO Brad Scrivner explains his motivations, his comfort level with cryptocurrency volatility and what else the app can do.