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Community banks have long said they are the kings of customer service. But a new study shows technology may be the great equalizer for megabanks, as the quality of their mobile apps and online bank sites is prompting customers to say big banks' customer service has improved.
March 5
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Michael Stegman, a top housing policy adviser, urged regulators on Thursday to bring more private capital into the market, even in the absence of legislative momentum.
March 5 -
A TransUnion study revealed that approximately 26.5 million consumers, who previously could not be scored, can be effectively scored using a new risk model.
March 5 -
The Federal Trade Commission is launching two new robocall contests challenging the public to develop a crowd-source honeypot and better analyze data from an existing honeypot.
March 5 -
The subprime consumer lending business is booming. But lenders that think they have the risk-based pricing model figured out may be in for a rude awakening.
March 5
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When the government owns banks, lending decisions tend to be driven by politics rather than economics. Resources flow to those with influence and banks under-price risk in order to appeal to voters. That's bad news for everyone.
March 5 -
FCB Financial Holdings in Weston, Fla., has terminated its loss-share agreements with the Federal Deposit Insurance Corp.
March 5 -
Banks process billions of dollars in international remittances, and the business is growing. But complex competing forces namely anti-laundering rules and pressure from humanitarian groups make the decision to stay in the business a difficult one.
March 5
