Retail & Commercial

Banks should view the recent influx of regulations on small-dollar credit loans as a chance to develop products that are at once profitable and safe for consumers.

Associated Banc-Corp (ASBC) in Green Bay, Wis., has been hit with a $500,000 fine by regulators for deficiencies in its anti-money laundering compliance procedures.

Huntington Bancshares (HBAN) keeps expanding in Michigan, agreeing to buy 13 more branches from Bank of America (BAC).

United Kingdom-based payday lender Cheque Centre is permanently leaving the payday loan business and has suspended related debt collection calls following enforcement action by the Financial Conduct Authority.

Green Tree's bad report card comes as regulators and lawmakers are scrutinizing nonbank servicers that have aggressively purchased mortgage servicing rights from banks.

By strengthening direct consumer oversight, Bitcoin may shift consumer protection from law and regulation to reputation and trust, and even to mathematical proof of good service.

Collection efforts by businesses often damage customer relationships with negative communications tactics, according to a survey of 1,000 respondents commissioned by Nuance.

Negotiations between industry, consumer groups and universities on U.S. rules for banking services aimed at college students have stalled over a Department of Education proposal to ban most account fees.

Student loan company Sallie Mae has agreed to pay approximately $97 million to settle accusations by the Justice Department that it overcharged certain members of the military and by the Federal Deposit Insurance Corp. that it misled consumers about late fees.

The government-sponsored enterprises just went a long way toward encouraging lenders to make more loans to borrowers with lower credit scores.