Retail & Commercial

Challenger banks promote the concept of empathy in banking, which sometimes means forgoing revenue to build up customer goodwill.

The New Jersey regional will have higher capital levels after buying Oritani Financial. That was just one of the reasons why CEO Ira Robbins overcame his aversion to M&A.

After years of largely standing on the sidelines, lawmakers are taking a closer look at whether algorithms used by banks and fintechs to make lending decisions could make discrimination worse instead of better.

First American Bank agreed to sell its Iowa branches to GreenState just weeks after arranging the transfer of its Florida locations to another credit union.

Credit unions can prepare for the next recession by understanding past cycles, utilizing modern technology and training staff.

Besides the Iowa branch deal, First American Bank is also selling certain assets and liabilities in Florida in a previously announced transaction.

Credit unions and the rest of the financial services sector, in the spirit of recent criminal justice reform, should be more open to hiring workers with low-level criminal convictions.

Valley, which had focused on Florida in recent years, will double its market share in Bergen County with the $740 million acquisition.

Ken Lehman recently bought a block of shares in Village Bank & Trust Financial.

Offering secured credit cards can help a credit union build loyalty with members but this product line can be difficult to successfully manage.