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Market Intelligence:
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  • Growth strategies
    Millions & Millions Served

    NEW YORK — Hamburgers, fries, and a 99-cent surcharge ATM transaction are on the menu at many McDonald's restaurants throughout New York City, generating more than $4.7 million in annual gross revenue for Actors FCU.

    April 21
  • Performance reports
    Turnaround For MSCU Begins With An Easel

    BIRMINGHAM, Ala. — The reasons behind Mutual Savings CU's dramatic one-year turnaround-going from a $5.8-million loss in 2009 to a $724,000 profit last year-face Doug Key every day.

    April 21
  • Corporate credit unions
    NCUA Nixes Plan To Limit CUs To One Corporate

    ALEXANDRIA, Va. — Amid widespread opposition, the NCUA Board last week voted amendments to its corporate credit union rule that eliminates the controversial provisions limiting credit unions to one corporate and encouraging corporates to assess charges for the corporate bailout on privately insured credit unions and CUSOs.

    April 21
  • Branch network
    The 2,700-Mile Aloha

    LAS VEGAS — One credit union's branch closure can sometimes be another CU's opportunity, and Honolulu-based Aloha Pacific FCU said it has found success 2,700 miles from home.

    April 21
  • Growth strategies
    Move Away From Margin Management Pays At FNEFCU

    EAST HARTFORD, Conn. — Realizing margin management is not enough anymore to drive the bottom line, First New England FCU has made changes so that 58% of its revenue is derived from non-interest income.

    April 21
    042511p18.jpg
  • Growth strategies
    Overcoming Own Reservations, CEO Finds Revenue

    KANSAS CITY, Mo. — It is not Floyd Manley's first choice, but courtesy pay is generating $40,000 per month for Kansas City Credit Union.

    April 21
  • Growth strategies
    The Opportunity In Users Of Prepaid Cards

    WILMINGTON, N.C. — One analyst believes CUs should create a new checking account to grab a segment of consumers who are shifting to prepaid cards.

    April 21
  • Growth strategies
    Membership's Make-up And CU’s Fee Structure Drive Income Stream

    MIAMI — Financial FCU CEO Judith Brown said that her credit union is a non-interest income leader thanks to members' acceptance of limited use of the "F" word: fees.

    April 21
  • Growth strategies
    CUs Fret Over Fees, But Overall Pricing Remains Significantly Below That Of Competitors

    CLEARWATER, Fla. — Credit unions should not stress over adding or increasing fees when they compare their pricing to that of banks.

    April 21
  • Growth strategies
    One Non-Interest Income Leader Says Its Position Is No Accident

    ST. LOUIS — No one had to tell Patrick Adams that the $193.5-million St. Louis Community Credit Union is among the top 10 CUs nationally when it comes to non-interest income as a percentage of total income.

    April 21
  • Growth strategies
    Upfront About Fees

    MEMPHIS — Methodist Healthcare FCU President Kristi Vick has a special name for her CU's non-interest income strategy: "We just call it doing everyday business."

    April 21
    042511p14.jpg
  • Growth strategies
    One Analyst's View: Time To Reduce Dependence On Fee Income, Look to Investments, Insurance

    LOMBARD, Ill. — Credit unions must look at ways to limit reliance on fee income and expand investment and insurance offerings.

    April 21
    042511p14.jpg
  • Growth strategies
    The Price of Success: $25

    NEW HAVEN, Conn. — At New Haven County CU, success in the realm of non-interest income comes at a price: $25.

    April 21
    042511p14.jpg
  • Payments
    Navy Federal: Plan Causes Losses

    VIENNA, Va. — When calculating the biggest losers of the Durbin amendment's cap on debit fee count among them Navy FCU, the nation's largest credit union and seventh-largest issuer of Visa debit cards.

    April 21
  • CUJ content
    Well-Traveled CU Vet to Lead Conservatorship of Texans CU

    RICHARDSON, Texas — NCUA reached into its stable of available credit union managers and hired Kay Woods, a workout specialist, to manage the conservatorship of Texans CU.

    April 21
  • CUJ content
    Members Sing, Dance In Virginia CU Spot

    RICHMOND — First there was "American Idol." Then "Glee." And now … Virginia Credit Union?

    April 21
  • CUJ content
    Bank Takes Shirt Off Your Back — And Then Some

    ST. PAUL, Minn. — When it comes to advertising, many credit unions play it safe. Not Affinity Plus FCU here, which has unveiled a new TV spot that seeks to "expose" banks.

    April 21
  • CUJ content
    New CUNA Mutual Site Shares Pricing Info (Plus, 'You Be The Judge')

    MADISON, Wis. — CUNA Mutual Group has launched a new website to share credit union insurance information on a broader scale than it has done in the past.

    April 21
  • Performance reports
    Counting On Tellers To Drive Income? That’s A Mistake, Says Analyst

    COLUMBUS, Ohio — Counting on tellers to drive long-term income is a short-term mistake with long-term consequences, according to one person.

    April 21
  • Merger Litmus Test: Will Your Members Be Better Off?

    I am a board member of a mid-sized credit union with a net-worth ratio hovering between 7% and 8%. Our board is considering merging into a similarly sized credit union. When does it make sense to merge?

    April 21
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.