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Market Intelligence:
AI
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Industry Data
  • Payments
    Despite CARD Rules, Issuers Will Make Consumers Pay

    BIRMINGHAM, Ala.-Even with the CARD Act set to take effect. today, expect major credit card issuers to continue to seek to make consumers pay more this year.

    February 22
  • Growth strategies
    Credit Unions Have Seen an Influx of Members. Now, Can They Retain Them?

    Industry wide, credit unions last year enjoyed over a 35% increase in annual membership growth over 2008, according to data from CUNA. For the short-term at least, that should be good news. But what are the prospects for turning those "refugees" into full-fledged credit union citizens?

    February 22
  • Growth strategies
    Survey of Inactive Account-Holders Part of Strategy to Engage Members Long-Term

    OSHTEMO, Mich.-Consumers CU is focusing on ways to retain members long-term, and has started to survey inactive account-holders as part of that strategy.

    February 22
  • Growth strategies
    Before Focusing on Retention, Examine Cost Structure, Analysts Advise

    LAKE BLUFF, Ill.-Before rushing to sign up more members and then working to retain them, credit unions should first make sure costs are in line, recommends one industry analyst.

    February 22
  • Growth strategies
    The Value of Keeping It Simple

    CORPUS CHRISTI, Texas-Wayne Vann says it's doesn't require rocket science to figure out how a credit union can effectively retain members - great service.

    February 22
  • Growth strategies
    Now Playing in Peoria

    PEORIA, Ill.-A $7-million bonus dividend can go a long way toward retaining members, attests CEFCU, which plans to emphasize its year-end payout in promotions to potential and existing members.

    February 22
  • Growth strategies
    DVD, Other Steps Aim to Help Members with Finances

    GAINESVILLE, Fla.-In a sand state economy, cross selling services to drive deeper relationships takes on a much different flavor, according to Florida Credit Union.

    February 22
  • CUJ content
    NOW IN THE MARKET

    Voice Signature Tech Wins Award

    February 22
  • Growth strategies
    Kellogg Community Stresses Its Role as Partner

    BATTLE CREEK, Mich.-Kellogg Community FCU plans to work even harder to maintain its image of a financial partner that delivers fast decisions and helps members make the right choices with their money.

    February 22
  • Growth strategies
    Selling the CU Difference

    WYOMISSING, Penn.-Discovery FCU has experience handling new members who simply park hot money, having run a 10% six-month CD a few years ago that still has the credit union weeding out dormant accounts today.

    February 22
  • Growth strategies
    Checking as Differentiator

    CINCINNATI-A new, high-rate checking account is helping Kemba CU sign up new members and retain them.

    February 22
  • CUJ content
    CUNA Breaks Back Into The Black Just In Time For Mica's Last GAC

    WASHINGTON-Dan Mica has always been an optimistic guy. Even with half of all credit unions reporting losses for 2009 - many of them because of costs accrued from the corporate credit union bailout - Mica maintains his positive outlook, seeing this hard time in America as one bursting with opportunity for credit unions.

    February 22
  • Growth strategies
    Tripling Marketing Budget

    MASSILLON, Ohio-Massillon Area CU is keeping its foot on the gas, tripling its marketing budget, to retain members after a year in which the credit union grew net new members by 28%.

    February 22
  • Growth strategies
    'Very Different' Growth

    END, Ore.-Include MidOregon CU among those that believe 2010 is the year to add services to keep members.

    February 22
  • Growth strategies
    Rapidly Expanding FOMs Matched by Shrinking Penetration

    WASHINGTON-It's no secret that over the past decade many credit unions have rapidly expanded their fields of membership, and continue to look to do so.

    February 22
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  • Growth strategies
    River Valley Leads with High-Yield Checking Effort

    MIAMISBURG, Ohio-To cross sell and retain members, a credit union must first have an offer that gets attention.

    February 22
  • Growth strategies
    Directly Targeting Indirect

    WICHITA, Kans.-Thanks to its strategy of not chasing hot money, Meritrust Credit Union expects much of its member-retention efforts this year will focus on those who have joined via indirect lending.

    February 22
  • Growth strategies
    Changing Incentives

    WICHITA, Kan.-After catching its breath following an onslaught of new deposits and members last year, Mid American CU has changed its staff incentive structure to drive deeper relationships.

    February 22
  • Growth strategies
    The Mass Appeal of the CU Personal Touch

    LIMA, Ohio-Retaining members comes down to showing them that the credit union is different than any other financial in the market, according to Superior FCU here.

    February 22
  • CUJ content
    'Roll In The Dough' Returns

    BALTIMORE, Md.-A number of credit unions in this state are once again participating in the annual "Roll in The Dough" campaign, the fourth year the program aimed at developing good savings habits has been offered.

    February 22
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23RD ANNUAL THE MOST POWERFUL WOMEN IN BANKING

Meet The Most Powerful Women in Banking 2025, our annual ranking of the executives at the pinnacle of the industry.

ABM1025_Cover.jpg

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© 2026 Arizent. All rights reserved.
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© 2026 Arizent. All rights reserved.