Unlocking Customer Service Excellence: How ISO 20022 Enhances Transparency in Payment Processes & Closing Remarks

Join us for an in-depth exploration of ISO 20022 and its transformative impact on banking customer service. This session will delve into how the adoption of ISO 20022 standards can significantly enhance transparency around payment fees, remittance information, and settlement times. Discover practical strategies for leveraging this framework to improve customer interactions, foster trust, and streamline operations. Learn from industry experts about real-world applications and best practices that can help banks not only meet but exceed customer expectations in today's competitive landscape.