Law and regulation Is CFPB's Complaint Database Yelp with a U.S. Seal? Published October 17, 2014 2:21 PM | Updated February 10, 2020 10:43 AM 4:35 Facebook Twitter LinkedIn Email Richard Hunt of the Consumer Bankers Association explains the industry's beef with the Consumer Financial Protection Bureau complaint portal particularly the agency's proposal to include "narratives" in the information published.