Web Seminar

Always-on banking is raising the stakes for operations teams

Past event date: February 3, 2026 Available on-demand 60 Minutes
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Customer expectations for real-time payments, instant decisions, and nonstop digital access are rising fast. For many regional banks and credit unions, the shift to always-on banking is exposing a hard truth: speed removes recovery windows, and manual workarounds become operational risk.

This webinar examines how always-on services change the realities of payments operations, resilience, and compliance. Speakers will explore where breakdowns most often occur as batch safety nets disappear, why visibility gaps matter more than performance metrics, and how process fragility — not system failure — causes many outages.

Designed for payments, operations, technology, and risk leaders at regional banks and credit unions, this session will help attendees assess whether their current operating model can support real-time services without increasing exposure, burnout, or regulatory scrutiny.


Speakers
  • Jennifer Margules
    Director of Portfolio Marketing
    BMC Software
    (Speaker)
  • Danielle Fugazy
    Contributing Editor
    American Banker
    (Moderator)