The card brand has added several tools that expand "agentic commerce," which adds artificial intelligence-based automation to shopping, service and checkout, innovation that's becoming popular with payment companies.

The Ohio bank sees 10% to 15% cost reductions coming from using generative AI in software development, customer service, personalization and other areas.

The payment company is incenting users to adopt Perplexity's Comet Browser, automating subscription management and shopping as card networks and other payment companies ramp up use of generative artificial intelligence.

Credit Union of Colorado is using Scienaptic AI to make about 60% of consumer loan decisions. 

The Indiana credit union, which was rebranded from Teachers Credit Union in 2023, says it chose Creatio for the low-code/no-code vendor's ease of use.

The era of borrowers being able to shift assets into subsidiaries outside the reach of creditors is ending, as AI enables lenders to identify and preemptively block such strategies.

Worries that information can be kept safe is the top issue that's holding back artificial intelligence-driven tech upgrades at regional banks and credit unions.