Like many of its peers, the bank is evolving its virtual assistant to be more personalized and to incorporate a large language model, but it's not quite ready to turn on customer-facing generative AI.
Redefine digital banking. This latest webinar in the popular series puts the spotlight on some of the latest software and technologies with a focus on how these solutions impact real-world challenges.
Ryan Bailey's responsibilities include refreshing Cambridge Savings Bank's digital-only brand Ivy Bank. The institution believes his prior stint at USAA has prepared him for the challenge.