Web Seminar

Customer engagement in the age of AI – Datos insights research based

Tuesday, June 16, 2026 2:00 p.m. ET / 11:00 a.m. PT 60 Minutes
Partner Insights from
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The shift from simple, transactional payments to deep, relational connections is accelerating and changing the consumer, merchant and banking landscape. Artificial intelligence, agentic commerce and rich data are rapidly transforming traditional payment and loyalty programs from post-purchase afterthoughts into highly personalized engines of customer engagement.  

Drawing on recently conducted exclusive research from financial services advisory and consulting firmDatos Insights, this webinar will examine how firms can use these findings to build intelligent ecosystems that deliver frictionless value exactly when it matters most — at the moment of purchase. 

 Join us to explore how these smart networks create lasting consumer relationships and drive shared success across the entire payment's ecosystem. 


Speakers
  • Mladen Vladic
    Head of Payment Networks
    FIS
    (Speaker)
  • Michael Moeser
    Sr. Content Strategist
    American Banker
    (Moderator)