Web Seminar

From visitors to customers: How AI Is closing the revenue gap for banks

Wednesday, June 17, 2026 2:00 p.m. ET / 11:00 a.m. PT 60 Minutes
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Speakers
  • Vishal Maru
    VP, Solutions
    iQuanti
    (Speaker)
  • Gem Thomas
    Performance & Growth Marketing Leader, Financial Services
    Formerly Discover
    (Speaker)
  • Mike Sisk
    Contributing Editor
    American Banker
    (Moderator)

For banks and financial services, the website has evolved from a digital brochure into the primary channel where customers research, compare, and make decisions. Yet for most banks, there remains a significant gap between the traffic they attract and the revenue they capture.
AI is changing that equation.

Join us on this American Banker webinar where Gem Thomas (Ex-Discover | Performance & Growth Marketing Leader, Financial Services) and Vishal Maru (VP, Solutions at iQuanti) explore how AI is helping financial institutions better understand their digital customer journeys, identify where and why visitors drop off, and make smarter, faster decisions about where to focus optimization efforts.

This webinar is designed for financial marketers and digital leaders who want a practical, proven approach to improving digital performance, and connecting those improvements directly to business outcomes.

Walk away with a clear framework for using AI to close the gap between digital effort and measurable revenue impact.

Key Takeaways 

  • How AI surfaces conversion gaps and missed revenue opportunities across digital acquisition funnels.
  • How leading banks and fintechs are benchmarking and improving their digital customer experience.
  • How to prioritize optimization efforts using evidence-backed recommendations tied to business impact.
  • How institutions are accelerating the path from insight to implementation, and from visitor to customer.