Web Seminar

Overcoming the fraud/friction tradeoff with network intelligence

Wednesday, September 2, 2026 2:00 p.m. ET / 11:00 a.m. PT 60 Minutes
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Speakers
  • Madison Soave
    Fraud & Identity Banking Lead
    Plaid
    (Speaker)
  • Mike Sisk
    American Banker
    (Moderator)

66% of financial institutions say fraud prevention comes at the expense of the customer experience. The root cause is visibility, not policy — when an institution only sees transactions on its own rails, every unfamiliar pattern looks equally risky, forcing unnecessary friction. 

This session looks at how network and open banking data gives institutions contextual insights on where, how, and why a user transacts across the broader financial ecosystem.

In this session, you'll learn:

  • How network and open banking data create a 360-degree view that enables risk-based, precision friction instead of universal friction.
  • What overcoming the tradeoff looks like in measurable terms — better fraud detection rates without a worse customer experience.