We all know what scams are. In fact, few trends have challenged financial institutions more than authorized payment fraud, where customers are tricked into sending money via wire, ACH or Zelle into criminal hands. Scams now outweigh traditional account takeover, and lead to significant operational costs, reputational risks and indirect financial loss.
So, can we stop talking about what scams are, and start talking about how to stop them? What works and what doesn't? Do we have a detection problem, or is it more complex than that? What's the Scam Kill Chain, and how can we implement it effectively? Is there a light at the end of the tunnel (spoiler: yes, there is!).
In this webinar, our team of practical experts – Erin Vertin, the amazing Head of Fraud Prevention at Ally and a true industry thought leader; Frank McKenna, the legendary host of Frank on Fraud and co-founder of Point Predictive; and Uri Rivner, co-founder of financial crime prevention companies such as BioCatch and Refine Intelligence - will go straight to the jugular of scam prevention, and analyze data from a fresh American Banker survey in which US-based fraud executives were asked how their institutions are tackling scams, where their biggest gaps remain and in which technologies and strategies they plan to invest.
Here's what you'll learn:
- Getting the Exec Team to Care. Explore legal, financial and reputational costs that scams create for banks and credit unions.
- Practical differences from ATO: Learn why scams are so difficult to detect and investigate, and understand the scam kill chain vs traditional account takeover.
- Tools and Best Practices: Gain practical best practices for scam prevention. Discover the tools institutions are deploying, from scam-specific AI risk scoring, behavioral biometrics, customer education and engagement.
- Benchmark yourself against the top actions banks are taking to prevent scams
Register now by completing the form on the right.
