Web Seminar

The 2025–2026 AI Shift: What changed and what it means for your bank

Thursday, July 23, 2026 2:00 p.m. ET / 11:00 a.m. PT 60 Minutes
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Speakers
  • Wayne Cichanski
    VP, Search & Site Experience
    iQuanti
    (Speaker)
  • Mike Sisk_circle.png
    Mike Sisk
    Contributing Editor
    American Banker
    (Moderator)

In the last twelve months, the way consumers find and choose a bank quietly changed. They're not Googling anymore — they're asking AI. And AI doesn't show a list of links. It picks a winner. Banks that show up in that answer get considered. Banks that don't, don't exist in that moment.

Key Takeaways

  • Rankings ≠ Visibility. Google rank and AI citation now overlap less than 38%. One no longer guarantees the other.
  • Your customers moved already. More than half of U.S. consumers use AI for financial research — and it's becoming habit, not experiment.
  • Your content wasn't built to be cited. Compliance-safe, brochure-style pages don't give AI engines anything clean to pull from.
  • Why is your bank being left out of the AI answers
  • Develop an action plan for conversational transformation

This webinar will unpack exactly what's driving this shift and what it means for banks that want to stay competitive in an AI-first discovery landscape. Attendees will leave with a clear understanding of how AI search engines select and cite sources, practical steps to make their content more discoverable to AI, and a framework for prioritizing GEO efforts without overhauling their entire content strategy overnight.

Whether you're just starting to think about AI search or already seeing the impact in your traffic and lead numbers, this webinar will give you a concrete starting point.