Lisa Servon

Professor, Milano School of International Affairs, Management and Urban Policy

Lisa J. Servon is Professor and former dean at Milano School of International Affairs, Management, and Urban Policy. She is currently a Scholar at the Russell Sage Foundation. Professor Servon holds a B.A in Political Science from Bryn Mawr College, an M.A in History of Art from the University of Pennsylvania, and a PhD in Urban Planning from the University of California, Berkeley. She teaches and conducts research in the areas of urban poverty, community development, economic development, and issues of gender and race. Specific areas of expertise include the financial lives of low-income communities, microenterprise development, and capacity-building for community-based organizations. Current research focuses on the alternative financial services industry. Her work has been funded by the Open Society Institute, the Aspen Institute, the Ford Foundation, the Fannie Mae Foundation and others. She spent 2004-2005 as Senior Research Fellow at the New America Foundation in Washington, DC. Servon's next book, forthcoming from Houghton Mifflin Harcourt, is titled The Unbanking of America: How the New Middle Class Survives. She is the author or editor of numerous journal articles and four other books: Bridging the Digital Divide: Technology, Community, and Public Policy (Blackwell 2002), and Bootstrap Capital: Microenterprises and the American Poor (Brookings 1999), Gender and Planning: A Reader (With Susan Fainstein, Rutgers University Press 2005), and Otra Vida es Posible: Practicas Economicas Alternativas Durante la Crisis (With Manuel Castells, Joana Conill, Amalia Cardenas and Sviatlana Hlebik. UOC Press 2012). She lives in Brooklyn with her husband, two children, and a dog named Friday.

Recent Stories From this Author

Small Dollars, More Sense: Putting CFPB Guidance to Work for Better Small-Dollar Credit Products
November 30, 2015 Access to quality small-dollar credit is crucial to keeping vulnerable consumers from turning to predatory lenders. We'll look...

How May I Help You? A Professor Goes Behind the Counter
April 7, 2014 Professor Lisa Servon shares dispatches from her recent work as a teller at check casher RiteCheck and as a call center...