Lisa Servon

Professor of City Planning

Lisa Servon is professor of city planning at the University of Pennsylvania. She was previously professor of urban policy at The New School, where she also served as dean at the Milano School of International Affairs, Management, and Urban Policy. She conducts research in the areas of urban poverty, community development, economic development, and issues of gender and race. Her most recent book is “The Unbanking of America: How the New Middle Class Survives.”

Arbitration

CFPB’s arbitration rule is best defense for ‘wronged’ consumers

Without the Consumer Financial Protection Bureau's expanding consumers' legal options, they will continue to be vulnerable to the abusive practices that have proliferated throughout the financial industry in recent years.

By Lisa Servon

September 18
Underbanked

Consumers are from Mars. Banks are from Venus

Banks have not adjusted their business models to accommodate growing numbers of financially precarious Americans. But hard times should not disqualify people from the banking system.

By Lisa Servon

May 30