In this Need To Know series, we're diving deep into technology's impact on customer relationships, insights from a banking collapse and the ins and outs of banking-as-a-service. Get American Banker analysis to help you navigate these complex topics by signing up for these articles now.

What to read:

• The Art of Deepening Banking Relationships via Mobile App Learn how top banks like U.S. Bank and USAA are harnessing mobile apps to strengthen customer relationships and enhance cross-selling efforts.
• Five Lessons for Partner Banks from the Synapse Bankruptcy Explore the critical lessons banks can learn from Synapse's collapse to safeguard fintech partnerships and prevent operational failures.
• Two Banks Explain Why They Are Going the BaaS 'Middleware' Route Learn why Lincoln Savings Bank and Vantage Bank Texas are leveraging banking-as-a-service middleware to improve partnerships with fintechs while navigating regulatory complexities.