Alan Jaffa is the chief executive officer for Safeguard Properties, a role he assumed in May of 2010. Previously he served as chief operating officer. Since joining Safeguard in 1995, Alan has learned the business from the ground up, working through virtually every department of the company. This hands-on experience has given him unique insights as a leader to innovate, improve and strengthen Safeguard's processes to assure that the company adheres to the highest standards of quality and customer service. Alan has led Safeguard's initiatives to develop information technology tools to improve the efficiency and effectiveness of service delivery to clients. He takes a team approach to process improvement, involving staff at all levels of the organization to address issues, brainstorm solutions, and identify new and better ways to serve clients. Under Alan's leadership, Safeguard has enjoyed extraordinary growth that has catapulted the company to its current position as the largest privately-held mortgage field services company in the nation. Safeguard has been recognized in Northeast Ohio by the Weatherhead 100 for 15 years. In 2008, Alan was recognized by Crain's Cleveland Business in its annual "40-Under-40" profile of young leaders.
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