Denis Pombriant is the founder and managing principal of the Beagle Research Group, LLC, a CRM market research firm and consultancy. Pombriant is a well-known thought leader in CRM who publishes frequent research and is often quoted in CRM Magazine, CRMDaily, DestinationCRM and many other journals. In 2003, CRM Magazine named Pombriant one of the most influential executives in the CRM industry. You can reach him at firstname.lastname@example.org.
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Independent and authoritative analysis and perspective for the banking industry