Fara Haron

Chief executive officer of CRM solutions

Fara Haron is CEO of CRM Solutions for Arvato North America and Philippines and is a member of the Arvato CRM board.

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Payments

American Express' consumer spending thrives, but small business lags

Powered by younger, affluent cardholders, American Express saw a 6% increase in billed business during the first quarter, while weak growth still plagues its small-business segment.

By Kate Fitzgerald

1h ago
Politics and policy

Is the Fed board eroding regional Fed banks' independence?

For the better part of the past decade, the Federal Reserve Board in Washington has played a more active role in presidential searches by regional reserve banks. The shift seems to have made the system more diverse, but some argue it's at the expense of regional bank independence.

By Kyle Campbell

2h ago
Industry News

A love for data jump-started the career of Citizens' chief experience officer: The Climb

Beth Johnson, a self-described math geek, is driving the bank's ESG strategy and training its employees to keep pace with industry trends.

By Mary Ellen Egan

4h ago