Ingrid Case
Ingrid Case, a Financial Planning contributing writer in Minneapolis, is a former senior editor for Bloomberg’s Markets Magazine. Follow her on Twitter at @CaseIngrid.
Ingrid Case, a Financial Planning contributing writer in Minneapolis, is a former senior editor for Bloomberg’s Markets Magazine. Follow her on Twitter at @CaseIngrid.
When Peetz joined Citi in 2020, she was returning to work after three and a half years of retirement from a career that included leadership positions at Bank of New York Mellon, where she led the financial markets and treasury services group, and at JPMorgan Chase, where she had a variety of commercial lending, sales, and management positions.
When Thasunda Brown Duckett took the reins at TIAA in May 2021, she continued her run as one of the financial industry's most powerful and well-known African American women.
Making banking easier for every customer is the mission of Mary Mack, who leads 67,000 employees in Wells Fargo's consumer and small-business banking division. Last year, Mack led the app's relaunch, making it easier to use and more secure for Wells customers. "There are alerts and speed bumps along the way to prevent fraud," she says.
Diane Morais says that what's good for customers is ultimately good for business. With that philosophy in mind, she helped Ally permanently cancel both overdraft and mortgage origination fees last year.
For much of last year, Titi Cole wore multiple hats. She was head of operations and fraud prevention for Citi's consumer bank, where she launched new fraud-detection capabilities, strengthened risk controls with enhanced governance oversight for issue and third-party management, and invested in controls automation and digital monitoring.
The Regions Bank website has many of the financial education features consumers have come to expect from banks: information about banking, saving for college and saving for retirement.