Jay Henderson

Jay Henderson is director of segment management at Unica Corporation.

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Artificial intelligence

How a Tennessee credit union uses generative AI to foster fair lending

Leaders of ORNL Federal Credit Union are piloting Zest AI's new artificial intelligence-powered assistant to ensure equitable underwriting practices and measure performance against similar institutions.

By Frank Gargano

Just now
Payments

American Express' consumer spending thrives, but small business lags

Powered by younger, affluent cardholders, American Express saw a 6% increase in billed business during the first quarter, while weak growth still plagues its small-business segment.

By Kate Fitzgerald

1h ago
Politics and policy

Is the Fed board eroding regional Fed banks' independence?

For the better part of the past decade, the Federal Reserve Board in Washington has played a more active role in presidential searches by regional reserve banks. The shift seems to have made the system more diverse, but some argue it's at the expense of regional bank independence.

By Kyle Campbell

2h ago