Jennifer Roberts

Jennifer Roberts

CEO of Business Banking

Jennifer Roberts is CEO of Business Banking at JPMorgan Chase & Co.

Paycheck Protection Program

An insider account of JPMorgan's PPP approach

Jennifer Roberts, the company's head of business banking, details a process to have units work one-on-one with customers to get Paycheck Protection Program funds deployed faster.

By Jennifer Roberts

May 21

TRENDING

Credit cards

The rising pressures on credit card issuers

Regulation, credit quality and AI-fueled fraud are among the big concerns for banks and payment companies.

By Daniel Wolfe

23m ago
Regulation and compliance

CFPB must stop manipulating data to support its policy preferences

Part of the Consumer Financial Protection Bureau's mandate is to educate consumers by providing reliable information. With its credit card late fee "report" and the associated rulemaking, it has failed to live up to that responsibility.

By Kathy Kraninger

1h ago
Litigation

Judge blocks credit card late fee rule from taking effect

A federal judge has granted a preliminary injunction against the Consumer Financial Protection Bureau's credit card late fee rule, pausing it from being implemented days before it was meant to go live.

By Claire Williams

May 13