Joanne Page, a senior manager in Hitachi Consulting's Pacific Southwest practice, provides business process improvement, organizational change management and governance methodology to their custom developed/SOA implementation projects. Page has more than 10 years professional experience delivering solutions in the areas of customer and channel, strategy and business process improvement, organizational change management and packaged/custom developed technology implementations. She has focused on customer experience solutions, customer data integration and governance for the past three years.
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Independent and authoritative analysis and perspective for the banking industry