John Faltys founded Primal in 1996. Primal, formerly Primal Systems, Inc., has been a leader in software innovation within its chosen fields of customer relations management and business analytical tools and has already established strong positions in a number of business markets including e-commerce, Internet billing and public utilities as well as telcos and ISPs. Several software packages have been developed to serve these various markets.
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Independent and authoritative analysis and perspective for the banking industry