Jordi Torras

CEO and founder

Jordi Torras is CEO and founder of Inbenta.

Cards

Artificial intelligence can save issuers' customer relationships

Through chats, contact-center calls, emails and tickets, AI is being used to expand consumers' access to services, writes Jordi Torras, CEO and founder of Inbenta.

By Jordi Torras

February 16

TRENDING

Earnings

Ohio banks say 'Howdy' to commercial loan opportunities in Texas

At a time of mild or nonexistent loan growth, middle-market borrowers in the Lone Star State are providing a boost to Fifth Third Bancorp and Huntington Bancshares.

By Catherine Leffert

4h ago
Industry News

Capital One and Discover walked away from talks before reaching a deal

New details have emerged about the negotiations that culminated in Capital One's blockbuster $35 billion agreement to acquire Discover. At one point last December, the two parties broke off discussions, according to a securities filing.

By Allissa Kline

5h ago
Politics and policy

Fed: Inflation, policy uncertainty are top financial stability concerns

According to the Federal Reserve Board's latest financial stability report, persistent inflation and policy uncertainty are the primary worries for banks. Survey respondents expressed heightened anxiety over murky policy outlooks due to geopolitical turmoil and rapidly approaching domestic elections.

By Ebrima Santos Sanneh

5h ago