Kathy Williams Chiang is an established business analytics practitioner with expertise in guided analytics, analytic data mart development and business planning. Prior to her current position as VP, business insights, at Wunderman Data Management, Chiang consulted with Aspirent on numerous analytic projects for several multi-national clients including IHG and Coca-Cola, among others. She has also worked for multi-national corporations including Telecommunications Systems of Trinidad and Tobago, Acuity Brands Lighting, BellSouth International and Portman Overseas.Chiang is experienced in designing and developing analytic tools and management dashboards that inform, matter anddrive action. She is highly skilled in data exploration, analysis, visualization and presentation and has developed solutions in telecom, hospitality and consumer products industries covering customer experience, marketing campaigns, revenue management and web analytics.
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Independent and authoritative analysis and perspective for the banking industry