Kristin Broughton

Hancock Holding's decision to significantly raise its allowance for energy loan losses reveals that oil-related issues could last longer — and cut deeper — than what bankers had originally forecast.

Carver Bancorp in New York, like many community banks, seems to be back on track after surviving the financial crisis. But the company, and CEO Michael Pugh, have an new objective - figuring out how to stay relevant with younger customers.

An interbank loan market that was created for small and regional banks has begun operations, recording $15 million in transactions on its first day.

Over the past three decades William Cooper has led TCF Financial through two crises and reinvented the bank to keep it profitable. He also sued the Federal Reserve in the aftermath of the financial crisis, for imposing a cap on debit card fees. For his strong leadership in the industry — as well as his candid, off-the-cuff style — American Banker has named him its lifetime achievement honoree.

Patriot National once suffered seven straight years of losses. Again profitable, the company is looking to use capital to buy back leased branches, improve technology and make the first acquisition in its 21-year history.

Santander Consumer USA Holdings in Dallas has named Ismail "Izzy" Dawood as chief financial officer.

The small bank was the only institution to bid on a contract to process cash payments to the Illinois Department of Revenue. Executives are eager to collect fees without feeling compelled to make loans or hold deposits for the controversial industry.

The auto lender, a unit of the Spanish banking giant Banco Santander, repeatedly reassured investors that it has a handle on the subprime business.

Commercial and retail banking customers in some cases are being marginalized from the financial system, making de-risking a pressing social-policy issue, a Bank of America official said at a Clearing House conference.

The trade group is calling for increased scrutiny of tech companies that are increasingly encroaching on banks' turf, but Georgia banker Dan Blanton says banks also need to be thinking about ways to team up with these new players in payments and lending — or figuring out how to beat them at their own game.