Mary Wisniewski

R.C. Giltner Services says it can help smaller financial institutions sell reimagined checking accounts for a consumer base that's hankering for them.

Add a mobile banking app to the list of places where consumers can search for cars and apply for auto loans.

Lending through the mobile channel is something of a Holy Grail for many banks and credit unions. America First Credit Union may have cracked the code with an enhanced mobile app that helps customers shop for cars and apply for car loans on their hand held devices.

Wells Fargo and the online lingerie store True&Co have something in common: both are using analytics to improve the customer experience.

Banks that want in on the digital revolution need good partners and plenty of pilots.

Banks are slowly testing new ways to advertise products through mobile banking apps — a channel that tends to get more interactions than others, including the branch.

With the need for on-site tellers diminishing as foot traffic declines, the Atlanta bank sees the video terminals as a way to reduce staffing costs while continuing to provide face-to-face service when it's needed.

With mobile expected to supplant online as the No. 1 method for paying bills within the next four years, banks are eager to find new ways to improve the mobile experience and keep customers from paying bills through rival services.

PNC Financial Services has begun offering a new tool for merchants to accept payments on their mobile devices.

PNC Financial Services announced Monday a tool for merchants that lets them accept payments on their mobile devices.

Community banks are testing out a new tool that makes it easier (and far cheaper) for commercial customers to estimate the value of their companies.

Speakers at this week's Digital Banking Summit shared techniques they've borrowed from tech companies to cultivate innovation.

Under Roy Malone's direction, Golden Pacific Bancorp last year introduced an online lending platform that vastly speeds up the approval process for borrowers seeking Small Business Administration loans ranging from $5,000 to $150,000.

Intuit Inc., a longtime frenemy of banks, may end up raising the bar for mobile financial services with its latest acquisition.

Check's technology, with Intuit's marketing budget behind it, could shape consumers' expectations of bill pay through their financial institutions and inspire entrepreneurs to cook up similar software to disintermediate banks.

The Center for Financial Services Innovation has announced it will receive millions of dollars from JPMorgan Chase's philanthropy unit to launch a new division that builds on the work the association has been doing for 10 years: identifying financial problems and cultivating technology that is designed to solve issues plaguing the majority of Americans.

The new breed of branch employee can do it all. Does the rise of the universal banker mean that tellers have finally reached the end of the line?

The retail banking giant is planning to install video terminals in roughly 500 branches over the next two years, mostly in locations where foot traffic cannot justify the cost of having specialists on site. The rollout is likely to be watched closely by other banks that are looking to reduce overhead but don't want to miss out on sales opportunities.

Citigroup now lets smartphone-equipped customers check their credit card balances, check deposits and recent transactions on a mobile device without having to log into the bank's app.

SmartBiz, an online lender to small businesses, announced four new distribution partners Wednesday: California Business Bank in Los Angeles, Yahoo!, Xero and ePay.