Bank technology

The chairman and CEO of First Independence Bank in Detroit is the new chairman of the American Bankers Association. He said his extensive involvement in industry advocacy roles over the past eight years has made him a better leader.

Community Development Financial Institutions grew rapidly in recent years. Now, though, they face a slowdown. All CDFIs will have to get leaner and more efficient. For many, mergers might be the best solution.

Though small banks have a durable customer base in the small-business sector, the decades-long consolidation trend will likely speed up, according to a new report from Morningstar DBRS.

Noelle Acheson points out that, while banks are unlikely to issue stablecoins, the related businesses they are likely to end up offering could set the stage for a transformation of their relationship with their clients.

As part of its U.S. market strategy, the U.K.-based neobank is offering New York City commuters cashback on public transit fares when they open a new account.

Boards of directors have ultimate responsibility for the health and safety of their banks. The deployment of AI-enabled systems opens the door to a vast array of new risk factors that they need to recognize.

The new age of AI-enabled agents and increasing connectivity will not reward financial institutions focused on the last wave of innovation. Latin American institutions must embrace new technology.

Markets are increasingly moving toward 24/7 functionality through the use of blockchain technology. Companies that don't adapt will be left in the dust.

Stablecoins are already disrupting traditional finance and have the potential to eat away at banks' deposit base. Banks should be looking for ways to turn this emerging threat into an opportunity.

Bank regulators should be in the business of proactively encouraging innovation in financial services, rather than taking a reactive stance that focuses on punishment.

As banking customers' expectations for digital experiences rise and fintech competition grows, the cloud has become essential to staying relevant.

The Pennsylvania company spent the last five years adding lines of business, cleaning up its balance sheet and leveling up its technology. This year, Customers needs to churn out consistent earnings to prove that the investments were worth the costs.

The benefits of open banking are obvious and significant for consumers — especially those underserved by the current marketplace. Bankers and regulators should work to speed up its implementation.

The 29 companies that made this year's list offered flexible work schedules, generous amounts of paid time off and fun activities to keep employees happy.