Bank technology

Consumers around the world are increasingly accessing banking solely through digital means, according to new global studies by Oracle and the World Bank.

Banks struggle to make their websites and apps a destination rather than a utility. Analyst Jacob Jegher offers some ideas for building digital relationships.

New York Attorney General Eric Schneiderman asked 13 cryptocurrency exchanges for detailed information about their operations as part of a "fact-finding inquiry."

Community banks are increasingly turning to account onboarding technology to help them solve a growing problem — how to win new customers without opening physical branches.

Many large internationally active U.S. banks are facing potentially hefty fines if they fail to comply with Europe's General Data Protection Regulation, which takes effect May 25 and gives consumers much more control over how their data is gathered, used and shared.

The addition of a personal finance app rounds out the loan and deposit-account offerings at the online lender Marcus.

Banks should rethink even existing services, such as the branch experience, said top executives at the Oracle Industry Connect conference.

Bank of America is investing heavily in videoconferencing at unstaffed branches, Citigroup is experimenting with gamification and Union Bank’s PurePoint Financial is going entirely paperless.

The bank says its partnership with Lender Price will help streamline and simplify its home loan process.