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BofA, JPMorgan said they are paying bonuses to branch and call center employees; the bank says removing the $1.9 trillion limit on growth will help it lend to more customers in need.March 23
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Online platforms and apps can be utilized to quickly support small businesses and consumers facing unexpected financial hardship.March 18
Adjunct ProfessorGeorgetown University Law Center
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The best community banks layer human-facing services with new technology to beat the heavyweights in their market.March 5
Consultant and Founderbankmechanics
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The game has changed and bank executives will have to do more homework before striking a deal.February 19
CEOCCG Catalyst
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When it comes to customers using application programming interfaces, the bank appears to be outpacing its rivals.February 11
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The company’s first COO, Vishwas Prabhakara, is hoping to help the automated savings app startup build scale.August 2
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Wire and other payments fraud affected a record number of businesses last year, and the FBI is warning in particular about real estate scams.August 1
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Vendors keep merging, and new ones keep forming. For banks, the change brings access to more options, but shorter relationships.July 31
