Matt Edmunds brings 15 years of hands-on industry and operational experience to his role at SoundBite Communications. As the VP of Financial Services and Collections, Edmunds leads sales, marketing, services, and product development efforts tailored for these industries. Prior to joining SoundBite, Edmunds was senior vice president of bankcard operations for Outsourcing Solutions, Inc, where he managed all facility, personnel, strategy and operations decisions for four call center sites with 600 full-time employees. In this role, he was a frequent user of SoundBite�s solution. Prior to joining OSI, Edmunds spent almost nine years at Capital One Financial Corporation leading collections strategies.
Like what you see? Make sure you're getting it all
Independent and authoritative analysis and perspective for the banking industry