Pallavi Kuppa-Apte

Chief operating officer

Pallavi Kuppa-Apte is chief operating officer at Chargehound.

Risk

The e-commerce wave opens the door to friendly fraud

Even before digital transactions took off as a result of the pandemic, chargebacks were becoming more common, says Chargehound's Pallavi Kuppa-Apte.

By Pallavi Kuppa-Apte

March 26
Payment processing

Going digital can take the bite out of chargebacks

Using imaging, hyperlinks and other technology can enhance the response to payment disputes, says Chargehound's Pallavi Kuppa-Apte.

By Pallavi Kuppa-Apte

December 16

TRENDING

Consumer lending

After loss at Supreme Court, payday lenders vow to keep fighting CFPB

The payday loan industry is looking to extend its years-long legal fight with the Consumer Financial Protection Bureau. It's planning to ask a federal appeals court to revisit a ruling that upheld a proposed limit on how often payday lenders can try to pull money from their customers' accounts.

By Polo Rocha

May 17
Industry News

Another top NYCB executive hits the road as overhaul continues

New York Community Bancorp hasn't said who will replace Chief Operating Officer Julie Signorille-Browne, who is resigning amid a management shake-up.

By Catherine Leffert

May 17
Ginnie Mae

Calls for Ginnie Mae modernization mount after FSOC report

A recommendation to give Ginnie Mae expanded authorities is drawing focus in the reactions to a Financial Stability Oversight Council report on nonbank risks.

By Bonnie Sinnock

May 17