Ray Birch

Fiserv has introduced a new mobile app that allows users to call up their account balance in about five seconds with a simple swipe of their finger and without logging into their accounts.

Credit unions are picking up auto lending share from the big banks.

With used car values still at record highs and managing risk at the CU a growing concern, Black Book and Fitch Ratings have assembled a report to help lenders closely monitor vehicle depreciation.

Margin compression caused in part by lowering auto loan rates just to stay competitive has left most credit unions with little choice but to "reinvent" the auto loan process to cut costs.

Credit unions are picking up auto lending share from the big banks.

After exiting the credit card business for several years, a growing number of CUs are relaunching their cards programs via a third-party arrangement that gives the credit union better control over servicing.

Noting the credit union community's continuing improvement in many key performance areas, Bob Hackney said it's time to begin focusing hard on cards portfolios again.

Citing some of the toughest auto lending competition in years, credit unions in a number of markets have found auto dealers pressing lenders to offer greater flexibility in how they pay the dealership for indirect business.

Pent-up demand for new cars may have come and gone, cautions one analyst who points to dealer data that indicates consumers are slowing down new car purchasing.

NCUA's examiners will be focusing in the second half of the year on credit unions' ability to manage e-banking risk.

Auto leasing has made a comeback, reaching its highest levels since 2008, when the recession began pulling millions of lease customers out of the market.

New car loan rates just keep dropping.

The Consumer Financial Protection Bureau may be zeroing in on buy rate financing, a move that could help level the indirect auto lending playing field between banks and credit unions.

As banks and credit unions both increase subprime auto lending, what concerns one analyst most is extending loan terms across all credit categories.

Fort Community CU is now among a growing number of credit unions leveraging local merchant-funded rewards programs to drive debit usage and differentiate its card.

Taking a beating from manufacturer leasing deals, First Financial FCU fought back with a 2% cash-back offer that it expects will help return its auto lending to positive growth this year.

The pace of change within the financial services industry has never been greater than it is today-all the more reason why credit unions need to look outside the industry for new ideas and business approaches to remain viable.

Overdraft revenue in 2012 made a strong comeback, a sign that the consumer service is here to stay and is on its way to post record revenue numbers for financial institutions by 2016.

Brooks FCU is seeing impressive product penetration rates with new members.

A big change in how Americans obtain health insurance will take place over the next several years, and one CUSO here is moving now to help credit unions leverage the shift to create a new revenue stream.