Samantha Paxson, chief experience officer for CO-OP Financial Services

Samantha Paxson

Chief Experience Officer

Samantha Paxson is the chief experience officer for CO-OP Financial Services, which provides payments and financial technology to credit unions

Customer experience

The one C-suite position every credit union should have

Credit unions are losing ground to community banks when it comes to customer satisfaction. Here's how to reverse that trend.

By Samantha Paxson

April 4