Shanthala Balagopal

Product Marketing

Shanthala Balagopal is a product marketing executive at Helpshift.

Data transparency

GDPR mandates data protection that should have been there all along

Protecting customer data should have always been a priority for companies. With GDPR, they now have a framework for teams across the organization to adopt and protect their customer data, writes Shanthala Balagopal, a product marketing executive at Helpshift.

By Shanthala Balagopal

June 12

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M&A

Regulatory pitfalls abound in Capital One's bid to buy Discover

The decision will turn on whether regulators think the merged company would lessen competition or pose a significant threat to the broader economy if it runs into financial distress.

By Ravieshwar Singh

May 4
M&A

Columbia struggled after Umpqua merger. Is the math starting to work?

The combination of two Pacific Northwest banks was supposed to create a regional powerhouse, but rising deposit costs have stung. CEO Clint Stein says he's "laser-focused" on making Columbia a top performer again.

By Polo Rocha

May 3
Diversity and equality

Small banks 'feel like hostages' to their core systems: OCC's Hsu

A set of panels discussing minority depository institutions and digitization found that cost is a significant challenge to minority depository institutions, especially in the core processing space.

By Miriam Cross

May 3