Tom helped build and currently leads two global practices at ACG:� Industry Roundtables and Operational Consulting. The Industry Roundtables business covers multiple functions across six verticals:� credit and debit card, auto finance, retail banking, mortgage lending, and brokerage. Under Tom�s leadership, the practice has grown to 25+ groups and 300+ members. The team produces over 250 benchmarks each year and recently launched VIZOR, ACG�s proprietary benchmarking tool. As leader of the Operations Consulting practice, Tom brings his 25+ years of payments experience to deliver customized, actionable solutions to clients. His consulting career is complemented by many years first spent at JPMorgan Chase and First Chicago.
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Independent and authoritative analysis and perspective for the banking industry