Victoria Finkle

Speaking at the annual Best Practices in Retail Financial Services Symposium, U.S. Bank CEO Richard Davis and Citizens Republic CEO Cathleen Nash urged retail bankers to consider a proactive approach to new industry regulations.

SunTrust Banks Inc. plans to unveil remote-deposit capture technology by this fall, as part of its efforts to upgrade the systems its checking customers use, an executive told American Banker on Monday.

TCF Financial CEO William Cooper had some surprising praise this week for the much-contested CFPB. But he pulled few other punches, telling retail bankers that Bank of America "screwed the pooch" with its failed debit-card fee.

Bank customers are making fewer regular visits to their local branches, which aren't getting cheaper for banks to maintain — but bankers are sharply divided on how to fix their branch problems.

Banks including Wells Fargo, JPMorgan Chase and Capital One are cashing in on the rebound in car sales, as their auto lending arms search for ways to boost still-sluggish consumer loans.

Discover Financial Services has signed a deal with the National Payments Corporation of India, in the credit card company's latest effort to increase card acceptance abroad by teaming up with local networks.

Wells Fargo & Co. has struck a deal to expand its remittance network with former Western Union Co. partner Banco Azteca, a Mexico City-based financial services company owned by Grupo Elektra.

Internet scams were the top consumer fraud complaint in 2011, according to New York Attorney General Eric Schneiderman.

Protestors rallied outside the San Francisco home of John Stumpf, armed with cardboard cutouts of Wells Fargo's chief executive.

Roughly half of the customers leaving a large bank in the past year ended up moving their money to another large bank, according to study released Monday by J.D. Power and Associates. That's despite Bank Transfer Day and other popular movements urging people to switch to smaller institutions.

MasterCard Inc. will start charging a new acquirer licensing fee in July, the company confirmed with American Banker on Thursday.

NetSpend posted solid fourth-quarter results on Thursday, as the prepaid card company bulked up its retail and banking partnerships and weathered increased scrutiny of its industry.

Wells Fargo says its remittance transaction volume grew at a record pace of 27% in 2011 over the prior year, thanks in part to substantial growth on the East Coast where the bank has largely finalized conversions of former Wachovia branches.

American Express in January reported a modest slowdown in growth in the fourth quarter, while MasterCard earlier this month said growth remained strong in the region.

Fees for closing an account within a few months of opening it shouldn’t be lumped in with truly abusive industry practices.

Three months after a new rule capped debit card swipe fees, Visa Inc. is weathering a slowdown in its U.S. debit business, though it has so far avoided the doomsday scenarios once predicted.

Citigroup is partnering with the Enterprise Community Loan Fund and Next Street Financial to invest $30 million in small businesses.

Banks have faced onslaughts of litigation for several years over their credit card payment protection plans. But so far legal efforts to challenge or change the business have ended in dismissals or relatively small settlements.

Banks have been accused of ripping off consumers for insurance-like credit card products. Now critics who say the payment protection plans are a racket could get a boost from federal regulators.

The credit card industry is inching closer to settling yet another challenge to its controversial interchange system, as MasterCard Inc. on Thursday reported setting aside $495 million tied to pending litigation.