Victoria Finkle

The retailing giant has partnered with Jackson Hewitt and H&R Block to offer free tax prep at more than 3,000 stores, in a move that could boost deposits on the retailer's prepaid card.

Payments processor Total Systems Services Inc. has signed a new agreement with merchant services provider Pivotal Payments Inc., the companies said Tuesday.

Consumers are paying down their debts across an increasing number of loan categories, according to the American Bankers Association. That was a welcome reversal for the banking industry, which in the second quarter saw the ABA report an uptick in delinquencies.

Impending slowdowns at the post office could hasten consumers' move to online bill pay — a boost for bankers.

Lending officers should tempt consumers with the popular pantry item to test their self-control. Those who can't resist are less likely to pay back their loans.

CEO James Smith invokes image of George Bailey in telling ABC World News With Diane Sawyer that Webster's mortgage modification program has paid off.

Banks trying to solve their checking account woes are going the way of the cable company and increasingly selling tiered and bundled packages of services.

Bank of America dumped close to $1 billion in credit card assets in two separate deals announced on Wednesday, as part of its effort to slim down and focus on its core business lines.

The average checking account costs banks about $350 annually, American Banker reported this month. But whether banks should use that estimate in determining individual customer profitability remains up for debate.

Rather than just moving their money, protesters in San Francisco are seeking to build a credit union of their own.

A merchant industry group sings its own praises on debit interchange rules … and threatens new fights.

Discover Financial Services posted strong gains in the fourth quarter ending Nov. 30, as it continues to grow its total loans and expand its presence in private student lending.

JPMorgan Chase & Co. has simplified the disclosure forms for its checking accounts, becoming the first large back to adopt model disclosures proposed by the Pew Charitable Trusts.

The outpouring of consumer anger that found an outlet in Bank Transfer Day could actually improve some banks' relationships with their customers.

First Niagara's chief knows how to party, photos show. Lighter moment is part of serious effort at breaking the ice with new employees of a rapidly growing company, officials of the Buffalo bank say.

It costs a bank $349 a year on average to maintain a checking account. As banks decide whether or not to add fees to their free checking offerings, they must evaluate their costs carefully.

Want to defuse disgruntled customers and Occupy protesters across the country? Perhaps bankers should consider the power of a well-timed juicy cut of beef. At least that's the advice of Peter Shankman, founder and chief executive of social media firm the Geek Factory.

As retail bankers struggle to mend their reputations and relationships with their increasingly disgruntled customers, some executives are confronting the problem more directly than others.

Online banking provider PerkStreet says business is booming thanks to consumer frustration over new checking fees at big banks.

Banks looking to tune up their public image these days could take a lesson from Ray Jay.