Victoria Zhuang is the professional development reporter at Financial Planning. She has a bachelor's degree in comparative literature from Harvard University and a master's degree in journalism from Columbia Journalism School. Before joining FP, she freelanced as an arts and culture writer while working in the Boston nonprofit world for several years. She also completed a Dow Jones News Fund business reporting internship at American Banker. Victoria covers how wealth management firms maintain their competitive edge and how financial advisors can achieve excellence serving clients of all wealth levels. She is a native of New York City.
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Titi Cole of Citi, Ellen Patterson of Wells Fargo and Ernie Johannson of BMO swapped tales and tips on being mentors and mentoring others, at American Banker's Most Powerful Women in Banking conference.
November 8 -
Kristin Lemkau, CEO of J.P. Morgan Wealth Management, discussed the launch of the company's Personal Advisors hybrid advisory channel and the challenges of managing and recruiting talent at American Banker's Most Powerful Women in Banking conference.
October 27 -
After 40 years on the job, Catherine "Cathy" Pombier Bessant is well ensconced among the sparse but growing ranks of senior stateswomen in finance. Bank of America's global technology and operations executive for 12 years and its vice chair of global strategy since September 2021, Bessant has topped American Banker's list of the Most Powerful Women in Banking three years in a row, from 2017 to 2019, and was inducted into AB's Hall of Fame in 2020.
October 5 -
Jamie Fiore Higgins, a former executive at Goldman Sachs, describes the toxic work environment she endured during her 18 years at the investment bank in her memoir, "Bully Market."
September 22 -
Credit union members are twice as likely to own cryptocurrencies as nonmembers, and 25% of credit unions plan to launch crypto services, studies show. Here's a look at why that is, and the opportunities this trend presents.
September 15 -
By offering financial education through local crisis centers and community groups — and following through with access to credit — many credit unions are building trust with people who had been wary of working with mainstream institutions.
September 12 -
Singapore country head Shee Tse Koon describes the bank's push to create a massive marketplace that offers everything from hotel reservations to health care.
September 8 -
Despite facing backlash last year after erroneously closing some customer accounts, the fintech continues to generate buzz.
August 16 -
In Arizent's second annual survey examining how consumers feel about financial services companies, credit unions largely came out on top. Here's what banks can learn.
August 15 -
Tom Speir, a 13-year company veteran, will be in charge of merger and acquisition efforts at the Alabama bank.
August 8