W.B. King

TAMPA, Fla.—The winner of the second annual PSCU KnockOut Innovation Summit, GTE Financial's "Delta Force," has created an app that will enable consumers to easily switch their current banking relationships to a credit union.

ATHENS, Ohio—While there are benefits to moving an in-house core system, there are also more responsibilities requiring a new set of protocols.

SPOKANE, Wash.—When members are satisfied with mobile and online banking transactions, or employees can traverse member account information with ease, it's sometimes forgotten what makes that all possible-the information technology department.

In what will be a reoccurring feature, Credit Union Journal visits with IT professionals—the often unsung CU heroes—to better understand how organizational goals are executed.