
The banking industry is navigating an increasingly complex landscape. In response to these challenges, many forward-thinking financial institutions are turning to artificial intelligence (AI) for solutions. In fact, a recent KPMG AI study revealed that 20% of financial services organizations are deeply integrating GenAI into their operations, with 60% of banks planning to utilize it to bridge talent gaps and automate up to 20% of daily tasks. This shift toward AI is expected to enhance operational efficiency, improve decision-making, and transform customer experiences by automating tasks and providing data-driven insights.